Returns

RETURN POLICY



  • EcoForce Heat Systems does not accept returns on used merchandise. All returns MUST be returned in new condition and in its’ original packaging within 15 days of receipt. Customer is responsible for all shipping and handling charges and returned merchandise will be subject to a 15% restocking fee. 


  • All items marked DEMO UNIT cannot be exchanged or returned at any time.


  • Returns will not be accepted on items that are:
    • Opened or used
    • Missing their serial number or UPC
    • Special orders (returned at companies discretion)
    • Returned more than 15 days after delivery
    • Returned without notification



EXCHANGES


We want you to be satisfied with your new equipment, if an exchange is needed for any reason please contact our office at 480-304-5649 ext. 101 . Exchanges will be evaluated on a case to case basis. All exchanges must be initiated within 15 days of the original purchase.