K & J Representatives, LLC 1 Year Limited Warranty
“For Professional use only”
Warrantor: K & J Representatives, LLC, 6677 Inter Cal Way, Prescott, AZ 86301. Telephone: 877-565-7377, Fax: 928-277-8123
Who is Covered: This warranty extends to the original end-user and may not be assigned or transferred.
Warranty Period: The term of the warranty coverage from the date of purchase is: 1 year on the housing
1 year on parts and labor
Warranty Coverage: K & J Representatives, LLC warrants that, for one (1) year, the Heater manufactured by K & J Representatives, LLC will operate free from defects in material or workmanship, or K & J Representatives, LLC, at its option, will repair or replace the defective part(s), free of charge.
K & J Representatives, LLC further warrants that for a period of one (1) years, the housing of the Heater manufactured by K & J Representatives, LLC will be free from defects in material or workmanship, K & J Representatives, LLC will repair or replace the defective part(s), providing that all shipping costs for the defective part(s) shall be borne by the end-user.
This warranty does not cover any defect, malfunction, etc... resulting from improper operation, lack of maintenance, freezing, corrosion from chemicals, condensation, tampering, modification, unauthorized or improper repair, accident, acts of nature, shipping after you receive the Heater, or normal wear to items such as power cords, plug adaptors or other items which require replacement resulting from normal usage and may require replacement prior to 1 year based on usage.
End-User Responsibilities: The customer is expected to inspect all items that have been received and make sure that they are in proper working order within 3 days of receiving their equipment. If items are damaged from shipping the customer is responsible for informing K and J within those 3 days to have the damaged items replaced. K and J will provide the labels for the return of that item. If the unit needs to be sent in for repair the end user is responsible for shipping the unit back to us to determine why the unit is not working. If the unit is under the warranty K and J will repair the items and send them back to the customer no charge. If the repair falls out of the warranty the end user is responsible for the charges that are incurred in repairing the units and the shipping cost back.
Servicing of Unit:
Warranty service must be performed by a firm or Individual authorized by K & J Representatives, LLC. The end-user must contact K & J Representatives, LLC at the above location. K & J Representatives, LLC will arrange for covered warranty service. All covered warranty service will be arranged during normal business hours.
Limitations and Exclusions: If any part of the Heater manufactured by K & J Representatives, LLC is repaired or replaced as covered warranty, the new part shall be warranted only for the remainder of the original warranty period of the Heater.
Upon expiration of the written warranty applicable to the K & J Representatives, LLC Heater or any part thereof, all other warranties implied by law, including merchantability and fitness for a particular purpose, shall also expire. All warranties made by K & J Representatives, LLC are set forth herein, and no claim may be made against K & J Representatives, LLC on any oral warranty. In no event shall K & J Representatives, LLC, in connection with the sale, operation, repair or replacement of any K & J Representatives, LLC device or part thereof be liable under any legal theory for any special, indirect or consequential damages including without limitation water damage, lost profits, delay, or loss of use or damage to any real or personal property.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Call 480-304-5649 ext. 2 for more information or to request an RMA.